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We will work out a solution and get back to you as soon as possible.
Here's everything you need to know about this modelcar listing.
Please provide us full address with Telephone number, and make sure your shipping address is correct & deliverable.
Standard Shipping:8-12 working days to US ; 7-19 working days to UK (or other Europe countries); 10-20 working days to other Countries.
There are occasional postal/customs delays, which can add approximately 3-7 days to the delivery time.
Expedited Shipping:1-3 working days to US ;3-6 working days to Europe and other Countries.
（(FedEx/DHL/UPS)please don't hesitate to contact us if you need.
*Return Policy:
We offer 30 days return policy. If you are not satisfied with your purchase, you can return the item, except for any installed parts.
Please send item back in original package (new and un-used, accessories included). When warehouse receive the item in new condition, we will send refund.
If your package is lost in transit to us, we are not responsible for any loss or damages and cannot refund you, as we don't receive the item.
You can submit a claim to your shipping company directly.
In order to process a return or exchange, please contact us through eBay, we will be happy to assist you.
*Please Pay Attention:
1.Items will generally be shipped within 24-48 hours after payment (Except weekend and holiday).
2.We are not responsible for any customs duties (tariff)*.
3.Before opening a case about not receiving your package, please try to get its shipping status or contact with us at first.
I will handle all the issues regarding the package for you.
4.“friendly reminder“：To remote areas and some special Countries,such as the Russia, Brazil, Mexico, Colombia, Chile，
Argentina etc,the delivery time may be longer than estimated.
Customer Service:
We strive to provide 5-star customer service!
If the goods you receive do not match what you ordered and the product is unusable, please take photos of the relevant items and contact us directly.
We will work out a solution and get back to you as soon as possible.
Any problem with order or item, please contact us first instead of leaving us Negative feedback, thanks!
Your understanding is highly appreciated, thank you!
we will respond to you within 24 hours with our best service, for you to solve the problem, thank you for your understandin
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